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Service Design for BusinessNote: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled. Condition: BRAND NEW ISBN: 9781118988923 Year: 2015 Publisher: John Wiley & Sons Inc (US) Description: Unlock the potential of your business with *Service Design for Business*. This essential guide offers a transformative approach to enhancing customer experience through innovative service design. Written by experts at
Note: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled.Condition: BRAND NEW
ISBN: 9781118988923
Year: 2015
Publisher: John Wiley & Sons Inc (US)
Description:
Unlock the potential of your business with *Service Design for Business*. This essential guide offers a transformative approach to enhancing customer experience through innovative service design. Written by experts at Livework, a pioneer in the service design industry, this book reveals actionable strategies for meeting customer needs effectively.
In today’s digital landscape, competition is fierce, and it’s vital to engage customers through intentional service design. By adopting a design perspective, you will learn to view your organization through the eyes of your customer, fostering a culture where customer experience is everyone’s responsibility. The unique insights provided in this book will help you analyze market factors, ensuring your service offerings resonate well in today’s fast-paced environment.
*Service Design for Business* delves into real-world applications, featuring case studies from renowned organizations like Sony, Volkswagen, and Procter & Gamble. This practical handbook provides step-by-step methods to create a seamless customer journey, improve engagement, and ultimately drive business success.
Gain a competitive edge in service design and revolutionize how your customers interact with your brand. Whether you’re a business leader, designer, or marketer, this book is an invaluable resource for crafting exceptional customer experiences that keep them coming back.
Make your customer experience an organization-wide priority. Deliver memorable touchpoints and elevate your business to new heights with the power of service design.
Note: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled.
Condition: BRAND NEW
ISBN: 9781118988923
Year: 2015
Publisher: John Wiley & Sons Inc (US)
Description:
A practical approach to better customer experience through service design
Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes.
Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter & Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers.
Approach customer experience from a design perspective
See your organization through the lens of the customer
Make customer experience an organization-wide responsibility
Analyze the market factors that dovetail with customer experience design
The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a
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★★★★★ 5
Exceeded My Expectations
Size: 1PCS, Color: Holo Silver
Love love LOVEEE. I feel like a fairy! You only need a short spritz to get a perfect amount of glitter. The sparkles are beautiful, rainbowy and long lasting. I sprayed some on me yesterday and it's still going strong. It dries quickly and really gets those sparkles down. Even if you rub the part of you that's been glittered, it sticks! It doesn't even have a chemically smell, it's kind of flowery? Which I totally didn't expect. However I would recommend spraying yourself outside because the glitter gets all over the house. Unfortunately (or fortunately) my floor will forever be glittered.
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Reviewed in the United States on March 29, 2025
★★★★★ 5
Really pretty sparkle!
Size: 1PCS, Color: Gold
I actually bought this product (one can) so I could spray this on my small area of frog ornaments and rocks by our pool. *The product does not state it is intended for craft use. I am very okay with that. Being in Arizona with sun and wind, I wasn’t sure how this would work, turns out what little I did do, (I was afraid my bottle would run out), did a nice job! Half the glitter I sprayed survived a serious thunderstorm we had one night a week or two ago!
I did end up spraying some glitter on my arm, it’s really pretty, subtle, small size glitter, but definitely noticeable outside. You can make your layers as thin or thick as you like. The glitter comes out of the can like hairspray. Very faint smell that will go away within 5-10 minutes, depending on much you use.
I will definitely be purchasing more of this item in more colors in the future.
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Reviewed in the United States on July 12, 2025
★★★★★ 5
Must buy!!
Size: 1PCS, Color: Holo Silver, Size: 1PCS, Color: Holo Silver
After carefully looking at the reviews, I ended up purchasing the silver holographic body glitter spray. I immediately sprayed it on my arm, and it blasted my arm full of glitter! I wiped my arm and already dried down! I can’t wait to spray this in my hair and see how long this can last, but I’m definitely buying more with a different variety of colors. Definitely worth the money. I’m obsessed! I will say that if you don’t want glitter everywhere then spray outside.
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Reviewed in the United States on March 5, 2026
★★★★★ 1
Waste of money
Size: 1PCS, Color: Green
Barely noticeable! I bought the green glitter and let's just say there's Very little glitter! Pretty much non-existent. Definitely not worth $10 and It's not returnable. For $10 I would have expected something noticeable
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Reviewed in the United States on May 16, 2026
★★★★★ 4
Very pretty.....but it spreads.....a lot
Size: 1PCS, Color: Holo Silver
I put this on my cosplay wig, but I had to take it outside to apply. This gets EVERYWHERE. I'm still finding glitter months later. It is easy to apply and dries quickly initially, but it just spreads everywhere.
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Reviewed in the United States on January 8, 2026