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SMV Paralles Lounge Sofa 3er | Loungesofa Brandschutzzertifiziert | schwer entflammbar nach DIN 66084 p-a / B1Parallels Lounge Sofas von SMV zeitloses Design trifft geprfte Sicherheit Die Lounge Sofas der Serie Parallels von SMV stehen fr stilvolle Entspannung, moderne Arbeitswelten und hchste Sicherheitsstandards. Ob Empfangsbereich, Wartezone, Lounge oder moderne Broflchen Parallels schafft Orte des Wohlbefindens und berzeugt gleichzeitig mit optionaler Brandschutzzertifizierung nach DIN 66084 P a. Design, das Ruhe ausstrahlt Komfort, der bleibt Parallels
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4.7 ★★★★★
Based on 115 reviews
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Product Reviews
★★★★★ 3
Updated 1/28/2020 update 1/17/2020 It's been everything it was advertised to be and more. (Not)
Size: 11S
I called Amazon again today. Explained the situation and that no one from Amazon or Eufy had returned my calls as they promised. Also after replacing the battery at my own expense it ran 90 minutes again but got stuck everywhere, made this weird ratcheting type noise every time it changed surfaces and finally today just beeped at me twice and died. Supposedly that indicates a seized brush but they all spin freely. This time I just flat out asked them to look at my Amazon account and replace it, as I'm a very good customer. New one will be here tomorrow. I'll do a separate review on that one as it took me forever to find this one again. I'll also let you know if it's a refurbished unit or not.
Well wouldn't you know it. I leave a nice review and a few days later, Murphy's law rears it's ugly head. Device is 3 months old a couple weeks out of the exchange warranty and the battery is shot. Runs 5 or 10 minutes on a full charge. Called Amazon to see if since I am a really long standing customer if they'd help me out. Nope but we'll call Eufy support on your behalf and they will call you. We will also call you to follow up. I've been a customer service manager a lot of years and this is where employees can kill you. This Amazon person made me multiple promises. It's been a week no call from Eufy, no call from Amazon. You just turned 4 stars into 1 and if this is all the longer the batter lasts don't bother because the replacements are $25 to $30 bucks depending on the brand. I'm not spending a hundred bucks a year on batteries and this thing should be under warranty. After 3 days I ordered a new battery and Rosie is running again but I'm no longer pleased and the next time I'll buy another brand. If if this battery doesn't last the whole thing goes in the trash and I buy something else. I run this every day maybe the batteries won't take that I don't know. But if you're going to run it every day buy something else. This didn't last long enough at all.
I wanted to wait a while to be sure I had a good sampling and could post a fair and useful review. It's been 90 days now. We have two large (bigger than standard) labradoodle puppies. 85 and 50 pounds and they're 1st generation so they shed a lot. They also, being puppies, have tore the yard up so it is basically a mud pit and they wrestle, run, and fight constantly. They put a lot of dirt and hair on the floors and in the air. We run "Rosie" every day. Yes my wife named it. It does an amazing job on our hardwood floors and throw rugs. It gets all the hair and an incredible amount of dust and dirt. What I mean by that is we can run our Dyson or the Shark Pet vacuum and then run Rosie and the chamber will be full of dust and dirt when she's done. It's almost disconcerting to know our very expensive upright vacuums leave so much behind. It also has the unadvertised ability to buff our hardwood floors. They shine when she's done and the beater brush is showing no signs of damaging the finish on our floors. I would disagree with some of the reviews and even the manufacturers assertion that it doesn't work well on dark floors. Our hardwood floors are a dark reddish brown. The device works great on them and as I said when it's finished they shine. We have agreed we will never be without one and love this device. It does everything it has been advertised to do and more. Also it is set to automatic power and runs longer than the advertised time on a full charge. We get about 2 hours and 15 minutes. We've put down an additional 6 throw rugs for the rainy snow season in the path where the dogs run when they come in and the time has dropped to around 90 to 100 minutes. Still long enough to cover everything well and more than once. It does keep going until it needs a charge it doesn't just run and go back to the dock. I've noticed in the open areas like our living room it might hit that 2 or even 3 times. The floors are like glass after that.
Now for the negatives, and these are not deal breakers I'm just being fair. The dirt and dust I referred to is new to us. we recently moved from Illinois to Ohio. In Illinois the dirt is black. Here it is red or a very light brown. The vacuum gets externally dirty. It gets covered with dust/dirt and does not look good. The device is black and the dust is light colored and is readily apparent. I don't want to put it away all the time or for company so thats a problem for me and more cleaning which is not advertised so I'm mentioning it. Secondly it needs to be emptied every use or every other use. They are all like that except some of the super expensive robot vacuums so I wouldn't mention it except for my third negative. It is hard to clean from a mess standpoint. Not so much with the pet hair but with the dust. When you dump it the dust goes everywhere. Unless you have an empty trash can so you can get it way down inside when you're done the garbage can lid and sometimes the floor around the garbage can is clearly dusty from emptying the vacuum. The filters need to be removed at least every other running and they are also a big dusty mess. I also don't believe they will last as long as advertised. I have an air compressor in the garage and a hand held electric air compressor and use those to clean the filter. The foam piece I rinse in the sink. I don't think that someone without access to those tools is going to get the life out of the filters thats advertised. The device comes with a set of replacement filters and the rotating brushes. Not the beater bush though. Our unit is 3 months old. I had to replace the filters at about 40 days and tried to make them last a little longer this time but it hasn't worked out. The outside of the device is filthy. I believe this is due to the filters. The brushes have lasted longer than the suggested replacement time. They are 90 days old and still look like new. Last and has been a rare negative. The device will get stuck under things. Once I learned what the obstacles were in our home it was easy to fix. Some areas I blocked with rolled up moving blankets. I pull the chairs out from under the kitchen table to allow room for it to maneuver. If I don't it gets under there and spends way too much time cleaning and trying to get out. I'd rather it spend less time under there so it can do the whole cleaning area and have power left to do it again. I had the problem spots corrected and figured out within the first 30 days. I've read some units have a tape or something the vacuum will sense and avoid. I wish this unit had that but then again at this price point that is probably an unfair expectation.
So those are the pro's and con's we've encountered. The con's are all minor irritants and not a reason not to buy the device as all of these devices are prone to these issues except one or two of the very very expensive units. To repeat what I said earlier this device has worked out so well we have decided that we will never be without one and that when the time comes to replace her we will not feel bad about spending the money for a high dollar unit as it is worth it. Time is worth more to us than money and this thing saves us a great deal of time. It does great job, has done no damage to anything, and if it weren't for the clean up issues would be a five star review. I hope this helps someone make an informed decision and I hope you buy one. It's an amazing little machine, stands up to all the reviews, and truly is the best bang for your buck in robot vacuums.
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Reviewed in the United States on January 1, 2020
★★★★★ 5
Absolutely amazing! Working flawlessly for over a month, so far.
Color: White
I am very pleased with the performance so far. The strengths are the ease of setup, the accuracy of its mapping and carpet/floor recognition, the quality of its cleaning and mopping, and the entertainment of just watching. There are weaknesses. The documentation is sparse and pretty useless and tech support has been ghosting me..no responses. So hunt and peck with the App, mostly. Hard to really customize by trial and error. While it vacuums very well, it does not empty as well, really requiring the owner to manually empty the dust bin. No big deal. Maintenance recommendations are hidden on the website and I suspect it is advisable to do some maintenance after every use. The strengths win, however.
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Reviewed in the United States on May 23, 2026
★★★★★ 5
User friendly, Pet Hair Approved, Quite Powerful Robot Vacuum
Color: White
We prviously had an Eureka E10 vacuum and mop robot for 4 years. We had no idea what we were missing until we purchased this Narwal Freo X10 Pro.
It maps very fast.
It is extremely quite.
The vacuum then mop with a refreshed mop head solution is much better than dragging around a robot mop pad with no way to clean it without removing and washing it.
We have 3 Australian Sheppards that shed alot. This was the number one concern, whereas the prvious unit needed daily attention. Not a single hair tangle in the floating rotating brush of this unique Narwal Freo X10 Pro Robot vacuum.
4 months of no robot management is wonderful.
The application was easy to use with a ton of customizable options.
The AI option to recognize various floor types and throw rugs ensures a complete clean and quick simple setup.
Lastly the price vs product was very reasonable.
Great product! After spending many months researching, we are glad we made this investment.
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Reviewed in the United States on December 5, 2025
★★★★★ 1
After five months, it's basically a brick
Color: White
We've had this robot for five months, and it isn't durable. It worked fine for a couple months. But now it works fine for maybe 20 minutes and then just starts spinning around or going back in forth in the same area wasting its battery. The endless troubleshooting does not help. Cleaning all the sensors, resetting the robot, remapping the house ... Nothing helps. It is only being used in about 1100 sq ft of total space, so it's just not that complicated. It's been trying (and failing) to vacuum our smallish living room for nearly five hours, after several resets/etc. Back when it did function, the vacuum is rather loud if you want it to actually pick up anything big enough to see. The vacuum and mop are both terrible at inner corners, and the intersection between rugs and hardwood flooring is a total miss. There's like a 12" strip along all rugs where mopping never occurs. Definitely not a machine to be used without supplemental sweeping and mopping. The machine insists on starting rugs at the corner, so it pulls up even pretty heavy rugs sometimes. It's sucks up items like socks instead of avoiding them. Also, the machine has never successfully left alone no-vacuum rugs or no-go areas, so some rooms (like with high pile rugs or Christmas tree stands) just don't work without physical barricades. Really, really makes me miss the old reliable roombas...
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Reviewed in the United States on April 21, 2026
★★★★★ 5
This vacuum is a game changer
Color: White
Not all robotic vacuums are the same, and after testing so many of them in my life this one has outperformed the others hands down! From the suction power, to the battery life, and then the app I can't find a single thing I don't love.
The robot is and to pickup small crumbs, dirt, the typical messes, but most importantly it picks up kitty litter like it's nothing. This is an instant game changer. I no longer need to clean up after a robot. It's amazing!
The battery life is great! I have a 2500 sq ft house and it can handle all of it before charging. The "home base" makes this effortless where I just schedule my cleans and it takes care of the rest.
The app is really nicely built. It's simple and easy to navigate but it also gives me all of the advanced options such as invisible walls and no-go zones.
Overall, this is robotic vacuum is my new go-to and I look forward to using it for many years to come!
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Reviewed in the United States on April 14, 2026